In accordance with Article 10, paragraphs 1–3 of the Consumer Protection Act (Official Gazette 41/14), we inform users that a written complaint expressing dissatisfaction with a purchased product or service can be submitted by mail to the following address:
MBE Adriatic d.o.o. – Puževa 11, 10 000 Zagreb
OIB: 64386903048
or sent via email to: mbe@mbe.hr
In accordance with Article 10, paragraph 5 of the Consumer Protection Act (Official Gazette 41/14), we will respond to your written complaint in writing no later than 15 days from the date of receipt.
Please include your full name and address for the response in your written complaint.
For any additional questions, we are available by phone at: +385 1 6471 862
Mail Boxes Etc./MBE centers operate through independent franchisees under the MBE brand. Through its franchise network, Mail Boxes Etc. provides support services for businesses and individuals. Logistics and shipping services are MBE’s core offerings—facilitated through agreements MBE makes for the benefit of its franchisees with major domestic and international express couriers—along with other graphic and printing services, provided either directly or through agreements with large printing centers. Promotion of services to business and private customers is carried out as part of the business activities of each MBE franchise partner, both inside and outside MBE centers ("farming"). Each franchise partner is contractually obligated to perform such activities. Mail Boxes Etc. and MBE are registered trademarks used with permission from Fortidia – a registered trademark of MBE Worldwide S.p.A – (All rights reserved). Services offered by individual MBE centers may vary by location. The materials available on this website, the information contained herein, and any other relevant data may not be copied, distributed, modified, republished, reproduced, downloaded, or forwarded to third parties in any way without the express prior written consent of Sistema Italia 93 S.r.l. We accept no responsibility for unauthorized use of the materials, information, and/or data available on this website.
MBE Adriatic d.o.o. • Puževa ulica 11, Zagreb • OIB:64386903048 • MB:0479781
